# Comments

> How members comment on your movies, TV shows and collections: replies, votes, spoilers, formatting and emojis, and how you moderate comments with the settings of WordPress.

Source: https://doothemes.com/docs/wovie/pages/comments

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## Overview

The pages of your movies, TV shows and collections end with a **Comments** section:

- **Members** write comments, reply to others and vote.
- **Visitors** read them. To write, they tap **Log in to leave a comment**, and after signing in they come back to the same page.

Comments are WordPress comments: you moderate them in **Comments** of your admin, with the settings of **Settings › Discussion**.

[SCREENSHOT_HERE: The Comments section of a movie, with comments, replies, votes, a spoiler and the sort options]

## Writing a comment

Comments are plain text, up to 2,000 characters. A few extras:

| Tool | How it works |
|---|---|
| **Formatting** | Select text to show a toolbar: **bold**, *italic*, strikethrough and code. On computers, also **Ctrl + B**, **Ctrl + I**, **Ctrl + Shift + X** and **Ctrl + E** |
| **Rating badge** | Select a number from 0 to 10, such as `8`, to show it as a rating |
| **Emojis** | The smiley button opens a set of emojis from Dbmovies |
| **Spoiler** | **Mark this comment as a spoiler** hides it behind a veil until each reader taps it |
| **Links** | Up to three links, only to pages of your site. Links to other sites and URL shorteners are rejected |

What the member types is kept in their browser, so a comment they did not send is still there when they come back. After sending a comment, they wait 15 seconds before sending another.

[SCREENSHOT_HERE: The comment box with the formatting toolbar over selected text and the emoji panel open]

## Replies, votes and spoilers

- **Reply** opens a box under the comment. Replies have one level: a reply to a reply goes under the same comment.
- **Like** and **Dislike**: members vote on the comments of others, not on their own.
- Their own comments show **You**.
- **Reveal spoilers**, at the top, shows all the spoilers of the page at once.

## Reading the comments

- **Sort by**: **Newest**, the default, **Top**, with the most likes first, **Oldest** or **Most replied**.
- **Show all**: with more than three comments, the section shows the first three and a button to see them all.
- **Load more**: comments load ten at a time, and the next ones load as the visitor scrolls down.
- **Reload**: brings the newest comments without reloading the page, once every 30 seconds.

## Moderation

Every comment goes through the settings of **Settings › Discussion**:

| Setting | What it does here |
|---|---|
| **Comment must be manually approved** | Every comment waits for your approval |
| **Comment author must have a previously approved comment** | The first comment of each member waits for your approval. It is on by default in WordPress |
| **Disallowed Comment Keys** | Comments with these words go to the trash |
| **Email me whenever** | WordPress emails you when a comment is posted or waits for approval |

A comment that waits for approval is not shown: the member sees *Your comment is awaiting moderation.* Approve it in **Comments**.

Members cannot edit or delete their comments: you do it in **Comments**. A comment keeps the name the member had when they wrote it.

## Turning comments on and off

- **Movies and TV shows** always have comments. Dbmovies opens them even if their editor or **Settings › Discussion** says otherwise.
- **Collections** follow the **Allow comments** option of each collection, in the **Discussion** box of its editor.

## Ads

The Comments section has two ad positions on its right, **Comments — Sidebar aside top** and **Comments — Sidebar aside bottom**, of 300×250. They only appear when they have an active ad. See [Ad Manager](https://doothemes.com/docs/dbmovies/modules/ad-manager).

## Troubleshooting

| Problem | What to do |
|---|---|
| A comment does not appear | It waits for your approval. Approve it in **Comments** |
| *You are posting comments too quickly. Slow down.* | The member sent another comment less than 15 seconds after the last one. They can send it again a moment later |
| *External links are not allowed in comments.* | Only links to pages of your site are allowed |
| *Too many links.* | A comment can have up to three links |
| *Invalid security token. Please reload.* | The page was open for too long. Reloading it fixes it |
| A collection has no Comments section | Turn on **Allow comments** in the **Discussion** box of the collection |