Documentation

Affiliate Program

Commissions

Everything you need to know about how commissions work in the Doothemes Affiliate Program.

Last updated: Aug 4, 2026

What Is a Commission?

A commission is the monetary reward you earn when a customer referred by you completes a purchase of any Doothemes product or service.

It is calculated as a percentage of the order total and credited to your affiliate balance. Since our program is recurring, you don't just earn on the first sale — every purchase your referred customers make generates a new commission for you.


How Is a Commission Generated?

A commission is created automatically when this flow completes:

  1. Click — A user visits Doothemes through your referral link.
  2. Sign Up — The user creates an account and verifies it.
  3. Purchase — That user completes an order (or an already-linked referred customer makes a new purchase: renewal, upgrade, or new product).
  4. Registration — The system attributes the sale to your account and creates the commission with the status Pending.
  5. Validation — The order goes through our validation process (payment confirmation, fraud checks, refund window).
Once a referred customer is linked to your account, all their future purchases generate commissions automatically — no link or cookie needed.

Dynamic Commission Percentage

Commissions are not fixed — your percentage is dynamic and can reach up to 8% per sale.

Your rate is determined by your performance as an affiliate: the volume and consistency of sales you generate. This means:

  • Better performance → higher percentage
  • Lower activity → your rate may adjust downward
  • The 8% maximum is reserved for top-performing affiliates

Your current rate is always visible in your affiliate dashboard.


Renegotiating Your Commission Percentage

Your percentage is not set in stone. Affiliates with strong, consistent results are in a position to renegotiate their commission rate directly with our team.

  • Demonstrate sustained sales volume and quality referrals
  • Request a rate review through your affiliate dashboard or affiliate support
  • Our team evaluates your performance history and may adjust your percentage — always up to the program maximum of 8%

The better your track record, the stronger your negotiating position.


Commission Statuses

Every commission moves through a defined lifecycle:

  • Pending - The default status when a commission is created. The order is still going through validation.
  • Approved - The order has successfully passed all validation checks — the commission is confirmed and awaiting payout.
  • Rejected - The order did not pass validation (refund, chargeback, fraud) or the funds are not accessible. The commission is cancelled.
  • Paid - The commission has been paid out to your account. The cycle is complete.
The approval process for a commission can take up to 30 days.
commission_flow
Pending ──► Approved ──► Paid
   │
   └──────► Rejected

You can track the status of every commission in real time from your affiliate dashboard.